At True Sound, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 515-215-7000 or contact@TrueSound.com.
Q: Can I return my instrument?
A: Yes! A 30-day grace/trial period is part of every instrument purchase.
Q: What are store hours?
A: Mon. thru Fri. 9a.m. to 5p.m, Saturday 10a.m. to 4p.m. and Sunday is closed
Q: What if I would like to return an item?
A: Go to Return Policy page and it will explain the return policies
Q: Do I have to pay for the whole instrument up front?
A: No, True Sound offers financing out to 2 years to help ease your way into you new instrument.
Q: How do I pay for my items online?
A: True Sound uses only Paypal for online purchases and the customer must have a Paypal account
Q: How much are lessons?
A: They are $15 per 30 minute lesson. Due monthly.
Q: Who do I contact to set up a music lesson or make an appointment for studio times?
A: Call True Sound at 515-215-7000 and ask about lessons or studio times